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Complaints

Thank you for visiting Ministry of Health Portal All the Queries/Complaints will be received by the Public and International Relations Directorate, which will transfer them within 24 hours to the relevant Department. The Department would respond to your query /complaint within three days and will be sent to addresses you mention in your letter.

We therefore hope you the following:

  • Leave your name and contact numbers or e-mail to receive the reply.
  • Identify the complaint time and date, place and person, so that we can help you professionally.
  • Determine your Query precisely, in other words identify your purposes exactly without generalities.
  • If you did not receive any response from the Concerned Department, please do not hesitate to contact the Public and International Relations Directorate, during office hours, 7:00 a.m. to 2:15 p.m. Sunday to Thursday, Tel: 17286091 or Fax:17286691.

If you would like to check the status of a submitted complaint Click here

Incident Date : (dd/MM/yyyy)    
Type of Complaint :
Name of the Person making the complaint :
Who is Making the Complaint :
The Patient's CPR :    
The Patient's Full Name :
The Patient's Date of Birth : (dd/MM/yyyy) 
Gender :
Phone :
Home: Mobile:
E-Mail Address :    
Visit Type :
Site :
Admission & Discharge Date (if applicable) : Admission Date: (dd/MM/yyyy)
Discharge Date: (dd/MM/yyyy)
Complaint :  

Please tell us your concern above. Include - to the best of your ability - the names of the individuals involved; when then incident occurred; the location of the incident; what happened; why or how you believe the incident happened