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23-10-98495
01/10/2023
FMahdi5
03/10/2023
FMahdi5
Name Shehryar Shaikh
Personal ID 020814259
Case Description

I visited naim health centre at 6-15 pm today to take my grandfathersmedicines as usual every month.He was admitted in salmaniya for around 20-30 days and they gave us a prescription of medicines to take from health center which are the same which we take from naim. in the Prescription they had written the scintific name which was the same medicine. I went to the pharmacy and they asked me to check with a doctor to unblock from the system so i can get the medicines. I was guided to doctor Heba Room number 5 and she was very rude, she spoke to me bady and shouted.She made me wait 15 minutes and in the end she made a duplicate prescription in the system due to which I was not able to take the medicine from the system

She wasted my time and said you should come early and not when we close. The health center closes at 7 and I was there from 6-15 pm. She was very rude and not helpful. Kindly please assist for the medicines.

Status Completed – Contacted the requester