| Reference No | 19-11-99922 |
|---|---|
| Issue Date | 17/10/2019 - MOmran |
| Last Update | 23/02/2020 - MHabib2 |
| Health Center \ Section | Sh. Sabah Al-Salem Health Center \ Doctors |
| Status | Completed – Contacted the requester |
| Resolution Date | 10/23/2019 12:00:00 AM |
| Type | Administrative |
| Request Details | |
| Name | محمد باقر |
| Personal ID | لا يوجد |
| Telephone | 36102282 |
| unknonwn@address.com | |
| Case Received Channel | Complaints Box |
| Case Description |
في تاريخ 17/10/2019 يوم الخميس الفترة المسائية حجزت موعد على طبيب عام غرفة (4) د. شيخة فكانت زوجتي تشرح إليها حالتها الخاصة لمخ تتقبل منها وكان الإسلوب سيء جدا للغاية وعندما رجعت إليها أعادة ..... إلي وإلى زوجتي
الرجاء تحري الموضوع |
| Admin Panel | |
| Category | Complaint |
| Sub Category | Behavioral |
| Priority | Medium |
| Admin Comments |
I spoke to you about this patient earlier, and I don’t know what was the aim behind this complaint. I did what I had to do as a doctor, I ran the consultation and history taking twice, once with the patient herself who had a difficult language in dealing with, and then with her husband who came in later and I took the history all over again from him to confirm that I understood the right thing from his wife (the patient). Accordingly I sent them to naim h.c to do a urine test and come back to me. So the pts husband didn’t like my management it seems and he didn’t like the idea of going to naim h.c. therefore, he booked another appointment with Dr Khatoon, who told him also that dr shaikha requested a urine test, please go and do it naim h.c. and come back… if he says I didn’t give his wife enough time , then I want to make it clear, that for this pt. specifically I ran to consultations, 1st with the patient, and then again with the patients husband who came in later. رد. د. شيخة |