| Reference No | 21-10-95416 |
|---|---|
| Issue Date | 24/08/2021 - HUWAIDA MAHDI |
| Last Update | 31/10/2021 - HUWAIDA MAHDI |
| Health Center \ Section | Ibn Sina Health Center \ Pharmacy |
| Status | Completed – Contacted the requester |
| Resolution Date | 8/24/2021 12:00:00 AM |
| Type | Proffesional |
| Request Details | |
| Name | Lordin |
| Personal ID | 000 |
| Telephone | 39793784 |
| not aavailble | |
| Case Received Channel | Complaints Box |
| Case Description |
The patient complain aniut the pharacy staff when she asked for her chronic disease medications, she was rude and refused to dispense the medicatiions because her card was expierd. |
| Admin Panel | |
| Category | Complaint |
| Sub Category | Behavioral |
| Priority | Medium |
| Admin Comments |
Meeting with head of pharmacy department to discuss the issue patient recived her medication and apologized from the department of pharmacy |