Case Details

Reference No 22-10-61583
Issue Date 12/10/2022 - Hanan Rashed
Last Update 16/10/2022 - Hanan Rashed
Health Center \ Section Sh. Abdulla Bin Khaled Al Kahlifa Health Center \ Doctors
Status Completed – Contacted the requester
Resolution Date 10/16/2022 12:00:00 AM
Type Administrative
Request Details
Name Sulaiman Awan
Personal ID 920112641
Telephone 97333055547
Email suli_henry.14@hotmail.com
Case Received Channel Tawasul
Case Description

My health is getting worse and I’m not getting proper doctors in government hospitals and I cannot pay for private hospitals to treat me. I did ACL reconstruction surgery in the right leg in December 2020, I still have pain and my knee is swollen again and pain increased in the right knee and I have groin injury in left leg and my left knee hurts as well but all the doctors ignored when I told I have pain in left knee as well. I just tried to explain a doctor (Dr Ahmed Ahmed) his behavior was too bad and he didn’t hear me well and told me to tell him only one problem I told him every pain is increasing (groin pain, left knee, right knee) I requested him to transfer me to orthopedic but he didn’t transfer me and didn’t treat me at all. I have no idea how to get proper treatment for my pain and I cannot pay for any private hospitals and government hospitals appointments are not easy to get even if I get appointments doctors don’t help. Dr Ahmeds behavior made me complain today

Dear MOH, the patient is following up in orthopedic clinic and was last seen in 31/8/2022 and the attached report is from orthopedic surgery, and he has a follow up app in Feb 2023. In case of any urgent complaint the patient can visit SMC ER. The mentioned doctor is from LHC who saw the patient today 11/10/2022. Kindly refer the case to the concerned health center. Thank you

Admin Panel
Category Complaint
Sub Category Clinical Management (Treatment)
Priority Low
Admin Comments

تم الرد على المراجع و التوضيح له بان الطبيب لم يقم بالتحويل لان المريض لدية متابعة في السلمانية و تم التوضيح له انه في حالة الألم الشديد سوف يتم تحويلة للطوارئ و ابدى المريض تفهمه و رغبته بالتحويل الي طواري السلمانية و ابلغناه باننا سنقوم بتحويله

 

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