| Reference No | 24-03-75455 |
|---|---|
| Issue Date | 20/03/2024 - NMushaimea |
| Last Update | 21/03/2024 - NMushaimea |
| Health Center \ Section | Isa Town Health Center \ Administration |
| Status | Completed – Contacted the requester |
| Resolution Date | 3/20/2024 12:00:00 AM |
| Type | Administrative |
| Request Details | |
| Name | DALAL ALAHMED |
| Personal ID | 880503475 |
| Telephone | 33391105 |
| d.al.a7med@gmail.com | |
| Case Received Channel | Tawasul |
| Case Description |
Dear, I have chosen a family doctor last year or even earlier, however today I tried to take an appointment and found out the system chose a different one for me and my family. I even tried to enter the “chose your doctor” in ministry website and it is not working either. So how can I take an appointment with my real family doctor not the one putted by the system.
|
| Admin Panel | |
| Category | Complaint |
| Sub Category | Policy & Procedure |
| Priority | Medium |
| Admin Comments |
تم التواصل مع مقدمة الشكوى و أوضحنا لها أن الطبيبة التي اختارتها تقاعدت و تم تحويلها تلقائيا على الطبيبة البديلة / قوت القلوب ، و أبلغناها بأن تراجع المركز الصحي لملئ استمارة طلب تحويلها على الطبيبة / خلود و أوضحنا لها بأنها عليها الانتظار إلا أن يتم فتح قوائم الأطباء. |