| Reference No | 25-06-82414 |
|---|---|
| Issue Date | 08/05/2025 - AKhuzaie |
| Last Update | 12/06/2025 - AKhuzaie |
| Health Center \ Section | Al-Naim Health Center \ Administration |
| Status | Completed – Did not contact the requester |
| Resolution Date | 5/8/2025 12:00:00 AM |
| Type | Administrative |
| Request Details | |
| Name | Mohammad Anas |
| Personal ID | 880250097 |
| Telephone | N/A |
| Case Received Channel | Complaints Box |
| Case Description |
I would like to give suggestion upon Arab staff of health center. First of all, they don't listen to non-Arab people or foreigner people. And they are a bit and towards them. Please tell to treat all people same and be polite when speaking to foreigners. Thank you. |
| Admin Panel | |
| Category | Suggestion |
| Sub Category | Facilities and Services |
| Priority | Medium |
| Admin Comments |
يتم التأكيد بشكل دائم على موظفي الاستقبال بحسن معاملة المرضى، وسيتم التنبيه بمراعاة ذلك مجددا. لكن حاجز اللغة يؤثر على قدرة التواصل أحيانا مما يزيد من صعوبة التواصل.ويجعل المراجع يعود للموظف بشكل متكرر لعدم وضوح التعليمات لديه، مما يسبب استياء غير مقصود. |