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Reference No
19-12-15767
Issue Date
25/08/2019
Created By
MOmran
Last Update
02/12/2019
Updated By
MOmran
Status
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Completed – Contacted the requester
Completed – Did not contact the requester
Irrelevant Request
Under Investigation
Resolution Date
Type
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Administrative
Legal
Proffesional
Name
Personal ID
Telephone
Email
Case Received Channel
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Tawasul
Social Media
Administration Office in Health Centers
Complaints Box
Other Channels
Case Description
<p>Please try to avoid loose talk while patients are standing for taking appointment</p>
Category
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Complaint
Enquiry
Suggestion
Appreciation
Sub Category
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Section
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Administration
Reception
Oral and Dental
Radiology
Doctors
Social Worker
Nursing
Care Unit
Medical Records
Pharmacy
Physiotherapy
Laboratory
Mother and Child Care
Priority
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High
Medium
Low
Admin Comments
<p>تم الإتصال بالمريض من قبل القائم بأعمال المنسق الأول ، وتم الإستفسار عن فحوى الشكوى ، فأخبرها بأنه يعني الكلام مع الموظفين ، فوضحت له بأن بعض الممرضات يحضرون لقسم السجلات لتسجيل الحالات الطارئة ، فأعتذر عن الشكوى وذكر بأنه لم يكن يعلم بذلك </p>
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