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Reference No
19-03-78266
Issue Date
27/03/2019
Created By
MAli11
Last Update
27/03/2019
Updated By
Abdulla Al Aswad
Status
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Completed – Contacted the requester
Completed – Did not contact the requester
Irrelevant Request
Under Investigation
Resolution Date
Type
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Administrative
Legal
Proffesional
Name
Personal ID
Telephone
Email
Case Received Channel
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Tawasul
Social Media
Administration Office in Health Centers
Complaints Box
Other Channels
Case Description
<h2>اسلوب غير محبب من قبل الطبيبة و تخيير المريض اي دواء يختار</h2>
Category
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Complaint
Enquiry
Suggestion
Appreciation
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Section
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Administration
Reception
Oral and Dental
Radiology
Doctors
Social Worker
Nursing
Care Unit
Medical Records
Pharmacy
Physiotherapy
Laboratory
Mother and Child Care
Priority
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High
Medium
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Admin Comments
<p> </p> <p>I received the patient"s complaint late I received it today 5 \3\ 2019 , the complaint was on 12\2\2019 , looked to ISEHA , patient came on 12 \2\2019 c\o trauma to his knee , history taken sure about the injury and offered to the patient where to go to do x ray for his knee as there is no x ray available in health center during duty , sure offered either muharraq HC or KHUH ER to do x ray or if he want to come next day morning to do x ray according to his case , and about my way in talking with patient I don't think so that I screamed or shout to him as he written in the complaint paper about my way in talking , and yes sometimes we offered to the patients what type of painkiller they prefer to take if they are usually taking painkiller in regular basis , and we offered what we do have of painkillers available in LHC</p>
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