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Reference No
20-01-42133
Issue Date
12/12/2019
Created By
NMushaimea
Last Update
06/01/2020
Updated By
NMushaimea
Status
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Completed – Contacted the requester
Completed – Did not contact the requester
Irrelevant Request
Under Investigation
Resolution Date
Type
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Administrative
Legal
Proffesional
Name
Personal ID
Telephone
Email
Case Received Channel
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Tawasul
Social Media
Administration Office in Health Centers
Complaints Box
Other Channels
Case Description
<p> </p> <p>تم صرف 10 حبات من Liptor في المرة السابقة لعدم توفر الحبوب مما اضطررت لشراءه من الخارج .</p> <p>و قد رفضت موظفة الصيدليه تعويضه لي اليوم حيث من المفترض اعطائي لأن السبب من الوزارة لعدم توفر الدواء</p>
Category
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Complaint
Enquiry
Suggestion
Appreciation
Sub Category
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Section
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Administration
Reception
Oral and Dental
Radiology
Doctors
Social Worker
Nursing
Care Unit
Medical Records
Pharmacy
Physiotherapy
Laboratory
Mother and Child Care
Priority
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High
Medium
Low
Admin Comments
<p>تم التواصل مع المريض من قبل مسئولة قسم الصيدلية و شرح الموضوع له و ان ما يتم اتباعه هو تطبيق لتعليمات الادارة و انه ليس من صلاحيتنا صرف الادوية بأثر رجعي</p>
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