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Status Please Select -- Status -- Completed – Contacted the requester Completed – Did not contact the requester Irrelevant Request Under Investigation

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Type Please Select -- Case Type -- Administrative Legal Proffesional

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Case Received Channel Please Select -- Case Received Channel -- Tawasul Social Media Administration Office in Health Centers Complaints Box Other Channels

Case Description <p>lady receptionest on duty today 30/12/2019 at 10:00 pm behaved very rudly she has to be thought have to deal paitent &amp; selctive</p> <p>&nbsp;</p> <p>lady receptionest ruged to give her name behaved very rudly treating me like an animal she in not aware about her job and duty.</p> <p>please action to be taken against the femail receptionest.</p>

Category Please Select -- Case Category -- Complaint Enquiry Suggestion Appreciation

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Section Please Select -- Concerned Section -- Administration Reception Oral and Dental Radiology Doctors Social Worker Nursing Care Unit Medical Records Pharmacy Physiotherapy Laboratory Mother and Child Care

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Admin Comments <p>تم التواصل مع المراجع لفهم الموضوع بالشكل الصحيح , اتضح بان المراجع سبب شكواه كان على اسلوب الموظفه من الحديث مع المراجع اتضح بانه قد قام بكتابه شكوى بنفس المصطلحات المذكوره ولنفس السبب على قسم الاطباء , وبعد التحدث مع الموظفه المعنيه تبين بان لم يكن هناك اي مشاده كلاميه وليس هناك خطا في الاجراءات كما ذكر هو في هذه الشكوى والشكوى السابقه.</p> <p>تم تنبيه الموظفه بحسن التعامل مع المراجعين .</p>