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Reference No
20-01-27452
Issue Date
14/01/2020
Created By
HUWAIDA MAHDI
Last Update
24/01/2021
Updated By
MAteeq
Status
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Completed – Contacted the requester
Completed – Did not contact the requester
Irrelevant Request
Under Investigation
Resolution Date
Type
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Administrative
Legal
Proffesional
Name
Personal ID
Telephone
Email
Case Received Channel
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Tawasul
Social Media
Administration Office in Health Centers
Complaints Box
Other Channels
Case Description
<p>SHORTAGE OF MEDICATION FOR DM AND THE HEALTH CENTER DONT ORDER THE MEDICATIONS IN ADVANCE.</p>
Category
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Complaint
Enquiry
Suggestion
Appreciation
Sub Category
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Section
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Administration
Reception
Oral and Dental
Radiology
Doctors
Social Worker
Nursing
Care Unit
Medical Records
Pharmacy
Physiotherapy
Laboratory
Mother and Child Care
Priority
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High
Medium
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Admin Comments
<p>HEAD OF HEALTH CENETR CALLED THE CUSTOMER AND CLARIFY THE ISSUE</p> <p>EXPLAINED THE PROBLEM AND GAVE SUGGESTION TO THE PATIENT TO CONTACT THE DIABETALOGIEST IN THE HEALTH CENTER FOR ULTERNATE MEDICATION UNTIL THE PHARMACY RECIVE THE PRESCRIBED MEDICINE.</p> <p> </p>
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