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Reference No
19-01-68201
Issue Date
07/01/2019
Created By
MAli11
Last Update
13/02/2020
Updated By
MHabib2
Status
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Completed – Contacted the requester
Completed – Did not contact the requester
Irrelevant Request
Under Investigation
Resolution Date
Type
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Administrative
Legal
Proffesional
Name
Personal ID
Telephone
Email
Case Received Channel
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Tawasul
Social Media
Administration Office in Health Centers
Complaints Box
Other Channels
Case Description
<p> </p> <p>want to talk about DR- reem</p> <p>she is not doing her work profesitionly & miss be havire with patients</p> <p> </p> <p> </p>
Category
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Complaint
Enquiry
Suggestion
Appreciation
Sub Category
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Section
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Administration
Reception
Oral and Dental
Radiology
Doctors
Social Worker
Nursing
Care Unit
Medical Records
Pharmacy
Physiotherapy
Laboratory
Mother and Child Care
Priority
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High
Medium
Low
Admin Comments
<p>تم التواصل مع المريض ومناقشتة من قبل رئيسة مجلس الادارة د منى القاسمي وتبين بأن الدكتورة ريم لم تريد ان تعطية ابره الكورتيزون و البخار لان حالته لم تستدعي اعطاءة اياه، وطلب المريض كذلك ان تتعامل الطبيبة معه بصوره افضل وفحصة اكثر ثم تم مناقشة الحاله مع الطبيبة و توضيح سبب استياء المريض من معاملتها وتم توضيح ضرورة تحسين المعاملة مع المرضى كما هو معهود منها</p> <p> </p>
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