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Status Please Select -- Status -- Completed – Contacted the requester Completed – Did not contact the requester Irrelevant Request Under Investigation

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Type Please Select -- Case Type -- Administrative Legal Proffesional

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Case Received Channel Please Select -- Case Received Channel -- Tawasul Social Media Administration Office in Health Centers Complaints Box Other Channels

Case Description <p>Kindly look at the picture,Since the word count was less this the third page.</p> <p>one of the nurses after speaking to me in English said to the other one in arabic ( ترى أقدر اتحجى ) (leave it he is just a headache) .I then told her she then called the doctor and double checked with her. When they kept saying that I should countinue to take panadols. I asked them for an evidence stating that I had a high temperature (According to the staff) but I still am asked to take Panadol.They refused to give me the evidenc, neither did they gave their names. I am advastated and Shattered by this behavior of the staff and the doctor in the health center. Iam writing this with a lot&nbsp; of hope. I do wish that the necessary actions will be taken and I will be waiting for any contact .best Regards</p>

Category Please Select -- Case Category -- Complaint Enquiry Suggestion Appreciation

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Section Please Select -- Concerned Section -- Administration Reception Oral and Dental Radiology Doctors Social Worker Nursing Care Unit Medical Records Pharmacy Physiotherapy Laboratory Mother and Child Care

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Admin Comments <p>تم الاتصال بالمريض و قد ذكر المريض بانه اسلوب الممرضة لم يكن لائق، وقد تم توضيح الاجراءات للمريض بانه لدى الممرضات معايير معينة لحالات الطوارى ولا يمكن قبول جميع المرضى.&nbsp;وبالنسبة لاسلوب التعامل تم تنبيه الممرضة باستخدام الاسلوب الافضل مع المرضى</p>