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Reference No
21-09-70323
Issue Date
08/03/2021
Created By
NMushaimea
Last Update
03/02/2022
Updated By
MHabib2
Status
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Completed – Contacted the requester
Completed – Did not contact the requester
Irrelevant Request
Under Investigation
Resolution Date
Type
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Administrative
Legal
Proffesional
Name
Personal ID
Telephone
Email
Case Received Channel
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Tawasul
Social Media
Administration Office in Health Centers
Complaints Box
Other Channels
Case Description
<p>dr jalal in room 9 made the paitent wait for more time than 45 minutes inspite of him not having patients in this room</p>
Category
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Complaint
Enquiry
Suggestion
Appreciation
Sub Category
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Section
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Administration
Reception
Oral and Dental
Radiology
Doctors
Social Worker
Nursing
Care Unit
Medical Records
Pharmacy
Physiotherapy
Laboratory
Mother and Child Care
Priority
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High
Medium
Low
Admin Comments
<p>Dr incharge talked to both the dr and the patient , the patient arrived at the break time of the dr that is way he was not having any patient at that time and was not calling any patient and he talled the patient taht yor turn did not came after his break time finished he called the patient re registered on another dr ahmed fathy who saw him all of this was explained to the patient</p>
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