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Status Please Select -- Status -- Completed – Contacted the requester Completed – Did not contact the requester Irrelevant Request Under Investigation

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Type Please Select -- Case Type -- Administrative Legal Proffesional

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Case Received Channel Please Select -- Case Received Channel -- Tawasul Social Media Administration Office in Health Centers Complaints Box Other Channels

Case Description <p>I TOOK THE APPOINTMENT ONLINE.</p> <p>BUT STILL I HAVE TO TAKE THE NUMBER AND WAIT TILL THE APPOINTMENT TIME IS OVER</p>

Category Please Select -- Case Category -- Complaint Enquiry Suggestion Appreciation

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Section Please Select -- Concerned Section -- Administration Reception Oral and Dental Radiology Doctors Social Worker Nursing Care Unit Medical Records Pharmacy Physiotherapy Laboratory Mother and Child Care

Priority Please Select -- Priority -- High Medium Low

Admin Comments <p>WE ARE REPLYFOR THE PATIENT WHO TOOK THE APPOINTMENT BY MOH SITE</p> <p>THE APPOINTMENT WE ARE TOOKING MUST BE CHECKING TO OUR MESICAL RECORD TO OPEN IF THEY HAVE INSURANCE OR NOT.</p> <p>SO IN THE SITE WE CAN TAKE THE APPOINTMENT BUT THEY CANT OPENED THE APPOINTMENT WITH OUT THE MEDICAL RECORD.</p> <p>SO THE MENTION YOU MUST BE CAME TO THE HEALTH CENTER BEFOR 15 TO 20 MINUTES TO OPEN THE APPOINTMENT.</p>