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Reference No
21-10-66409
Issue Date
19/12/2020
Created By
NMushaimea
Last Update
08/10/2021
Updated By
NMushaimea
Status
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Completed – Contacted the requester
Completed – Did not contact the requester
Irrelevant Request
Under Investigation
Resolution Date
Type
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Administrative
Legal
Proffesional
Name
Personal ID
Telephone
Email
Case Received Channel
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Tawasul
Social Media
Administration Office in Health Centers
Complaints Box
Other Channels
Case Description
<p>DR SABER ELGARHEY WHO CONSULTS THE PATIENTS IN ROOM 15 IS VERY RUDE AND INSULTS THE PATIENTS</p>
Category
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Complaint
Enquiry
Suggestion
Appreciation
Sub Category
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Section
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Administration
Reception
Oral and Dental
Radiology
Doctors
Social Worker
Nursing
Care Unit
Medical Records
Pharmacy
Physiotherapy
Laboratory
Mother and Child Care
Priority
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High
Medium
Low
Admin Comments
<p>THE ADMINSTRATOR TALKED TO THE PATIENT ON 12 APRIL 2021 TO ASK ABOUT THE COMPLAIN BUT WANTS ONLY FROM US TO TALK TO DR SABER REGARDING THIS ISSUE . THE DR SAID THAT WAS DUE TO THE OVERLOAD OF THE PATIENT , IT WAS VERY STRESSFUL DUTY , HE PROMISED TO MODIFY HIS BEHAVIOUR</p>
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