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Status Please Select -- Status -- Completed – Contacted the requester Completed – Did not contact the requester Irrelevant Request Under Investigation

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Type Please Select -- Case Type -- Administrative Legal Proffesional

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Case Received Channel Please Select -- Case Received Channel -- Tawasul Social Media Administration Office in Health Centers Complaints Box Other Channels

Case Description <p>The father complain that his daughter during the visit to the helath center for child screening service faced a delay in the service by&nbsp;the physican in room no 2, and the priority should be there for children during the COVID 19 period.</p> <p>The patient was called by the head of incharge and child was examined, expained the shortage of physican on that day and the time he reached to the doctor was during her break time</p>

Category Please Select -- Case Category -- Complaint Enquiry Suggestion Appreciation

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Section Please Select -- Concerned Section -- Administration Reception Oral and Dental Radiology Doctors Social Worker Nursing Care Unit Medical Records Pharmacy Physiotherapy Laboratory Mother and Child Care

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Admin Comments <p>A meeting was conducted with head of department to discuss the important of effective communications with the clients.</p>