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Status Please Select -- Status -- Completed – Contacted the requester Completed – Did not contact the requester Irrelevant Request Under Investigation

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Type Please Select -- Case Type -- Administrative Legal Proffesional

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Case Received Channel Please Select -- Case Received Channel -- Tawasul Social Media Administration Office in Health Centers Complaints Box Other Channels

Case Description <p>A complain was written asking for close follow up for the chronic disease patients especially the DM.</p> <p>Prolong period of waiting until the next appoint for Central DM patients.</p> <p>Patient does not reciive the calls&nbsp;</p> <p>Informing the patient about his lab reports of HBA1C as normal but infact it was high.</p>

Category Please Select -- Case Category -- Complaint Enquiry Suggestion Appreciation

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Section Please Select -- Concerned Section -- Administration Reception Oral and Dental Radiology Doctors Social Worker Nursing Care Unit Medical Records Pharmacy Physiotherapy Laboratory Mother and Child Care

Priority Please Select -- Priority -- High Medium Low

Admin Comments <p>The head of the health center contacted the patient and provided a close follow up with the CDC doctor for more explalntion and treatment of his condidtion</p>