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Reference No
21-11-73333
Issue Date
29/04/2021
Created By
MAteeq
Last Update
07/11/2021
Updated By
MAteeq
Status
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Completed – Contacted the requester
Completed – Did not contact the requester
Irrelevant Request
Under Investigation
Resolution Date
Type
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Administrative
Legal
Proffesional
Name
Personal ID
Telephone
Email
Case Received Channel
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Tawasul
Social Media
Administration Office in Health Centers
Complaints Box
Other Channels
Case Description
<p>عدم الرد على بدالة المركز في جميع الاقسام</p>
Category
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Complaint
Enquiry
Suggestion
Appreciation
Sub Category
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Section
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Administration
Reception
Oral and Dental
Radiology
Doctors
Social Worker
Nursing
Care Unit
Medical Records
Pharmacy
Physiotherapy
Laboratory
Mother and Child Care
Priority
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High
Medium
Low
Admin Comments
<p>تم التواصل مع المريض و اتضح انه يحتاج الى تغيير موعد في قسم العلاج الطبيعي</p> <p>و بسبب نقص في عدد الموظفين لم نتمكن من الرد على جميع المكالمات</p>
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