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Reference No
22-01-99579
Issue Date
22/12/2021
Created By
JWahab
Last Update
18/01/2022
Updated By
JWahab
Status
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Completed – Contacted the requester
Completed – Did not contact the requester
Irrelevant Request
Under Investigation
Resolution Date
Type
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Administrative
Legal
Proffesional
Name
Personal ID
Telephone
Email
Case Received Channel
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Tawasul
Social Media
Administration Office in Health Centers
Complaints Box
Other Channels
Case Description
<p>Please bring more staff on appointment ,only one person cannot accomedate the flow of people vaccineKm, most of us here have appointment and we wait from 7:00am to 13:00 pm and still our quee is not called a lot of people wating </p>
Category
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Complaint
Enquiry
Suggestion
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Section
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Administration
Reception
Oral and Dental
Radiology
Doctors
Social Worker
Nursing
Care Unit
Medical Records
Pharmacy
Physiotherapy
Laboratory
Mother and Child Care
Priority
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High
Medium
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Admin Comments
<p>تم التواصل مع المريض وتم شرح ظروف الموظفين وان عدد منهم يعملون في مراكز الكوفيد19 المطار وغيره ويوجد في النعيم عدد 4 موظفين فقط يتبادلون علي المنضدة في حين يكون بعضهم في اسراحة الافطار او استراحة الصلاة ..... كما يغادر الموظف المنضدة للحظات للتواصل مع طبيب او قسم او لخدمة مريض او مراجع اخر، المشتكي تفهم الوضع وشكر الاتصال وافاد بانه ذهب لتلقي التطعيم في مركز اخر</p>
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