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Type Please Select -- Case Type -- Administrative Legal Proffesional

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Case Received Channel Please Select -- Case Received Channel -- Tawasul Social Media Administration Office in Health Centers Complaints Box Other Channels

Case Description <p>Dear sir or madam, on 26.03.2019 our housemaid Donna Atieno went to jaw and asker clinic to find out how successful was her treatment of helicoacter pyroli. The doctor Ahmed Ayoub told her she needs to go to a private clinic and in the Health centre the couldnt do any teast and any treatments for foreigners. He refused to refer her to gastoenterologist as she has also some other problems. In the same time 7BHD were taken form her&gt; Thats illegal what the doctor did. How can she get a proper medical care now? Thnaks and best regards, Yulia Romanowski</p>

Category Please Select -- Case Category -- Complaint Enquiry Suggestion Appreciation

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Section Please Select -- Concerned Section -- Administration Reception Oral and Dental Radiology Doctors Social Worker Nursing Care Unit Medical Records Pharmacy Physiotherapy Laboratory Mother and Child Care

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Admin Comments <p>تم الاتصال بمرافقه المريض وابلاغها بإن اجراء الدكتور صحيح ورسوم 7 دينار تشمل فقط استشارة الطبيب، وهذا ماقد نوه به موظف السجلات ولقد لقى الرد استحسانا وقبولا من مرافقه المريض وذكرت بإنها كانت تعتقد بإن الأستشارة&nbsp;تشمل استشارة المستشفيات الحكوميه ايضا&nbsp;</p>