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Reference No
22-06-16261
Issue Date
18/05/2022
Created By
HUWAIDA MAHDI
Last Update
22/06/2022
Updated By
HUWAIDA MAHDI
Status
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Completed – Contacted the requester
Completed – Did not contact the requester
Irrelevant Request
Under Investigation
Resolution Date
Type
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Administrative
Legal
Proffesional
Name
Personal ID
Telephone
Email
Case Received Channel
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Tawasul
Social Media
Administration Office in Health Centers
Complaints Box
Other Channels
Case Description
<p>Patient was seen by Dr Amina Naser Lehmeda on 18-5-2022</p> <p>Was not feeling well, requested a sick leave the doctor rejected her request </p> <p>she complain that the doctor is rude, treated the patient bad, patient felt embaresed </p>
Category
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Complaint
Enquiry
Suggestion
Appreciation
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Section
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Administration
Reception
Oral and Dental
Radiology
Doctors
Social Worker
Nursing
Care Unit
Medical Records
Pharmacy
Physiotherapy
Laboratory
Mother and Child Care
Priority
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High
Medium
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Admin Comments
<p>the physicain dr amina was sent an email and requested a meeting to discuuse the patient complain</p> <p>the physican Amina want to complain abiut the patient labelling her as a worse doctor </p> <p>patiient was called by the head council to investigate about the complain and clear explalntion with apology was given </p>
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