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Status Please Select -- Status -- Completed – Contacted the requester Completed – Did not contact the requester Irrelevant Request Under Investigation

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Type Please Select -- Case Type -- Administrative Legal Proffesional

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Case Received Channel Please Select -- Case Received Channel -- Tawasul Social Media Administration Office in Health Centers Complaints Box Other Channels

Case Description <p>Dear sir/madam I am a citizen of bahrain my name is sikandar mohd cpr no 930113276 i am deeply hurt and heart broken in my life time i didnt saw a doctor spoke like this the way the child screen doctor in room 30 talked to me in front of my wife &quot;don&#39;t waste my time,get out i will call security on you&quot; this is what i get serving in the army going on war for this country i feel ashamed what if my wife was alone with doctor and he has spoken the same way i feel scared i already made a compliant in the suggestion box but i know it wont be of any use a frnd suggest me this place so i am requesting you to plz look into the matter plz i couldnt sleep and focus on any thing until this matter is resolved. Thanks Sikandar mohammad 39478381 4 aug 2022 7:45-8:00 am</p>

Category Please Select -- Case Category -- Complaint Enquiry Suggestion Appreciation

Sub Category Loading... -- Please select Sub Category --BehavioralClinical Management (Treatment)Facilities and ServicesAppointmentsDrugs AvailabilityWaiting PeriodPolicy & ProcedureService QualityWorkforce ShortageAdministrative - OtherAdministrative – behavioral and CommunicationAdministrative - equipment and furnitureAdministrative – Queuing machineAdministrative – new serviceAdministrative – Medical equipmentAdministrative – CapacityAdministrative - policy, procedures, regulations and work legislationsAdministrative – Drugs AvailabilityAdministrative – waiting timeAdministrative – Drugs deliveryAdministrative – workforceAdministrative – guidance signs and organizingAdministrative – Aid and AssistanceAdministrative - medical suppliesAdministrative - appointmentsAdministrative - ParkingAdministrative – hygiene and cleanlinessAdministrative - Recruitment and AppointmentAdministrative - employee salaries and benefitsAdministrative - Personnel AffairsAdministrative – communication and answering telecommunication machinesAdministrative – eservices and informaticsAdministrative – Airconditioning Professional – case complications due wrong treatment or neglectionProfessional –treatment efficiency and effectivenessProfessional- breaching privacy and confidentiality.Professional- diagnosis.Professional- mistaken drug dispensing.Professional- Laboratory Results.Professional- Drugs Validity- expiredProfessional- othersProfessional- Infection Control measuresLegal- verbal or physical violationLegal- behavioralLegal- others

Section Please Select -- Concerned Section -- Administration Reception Oral and Dental Radiology Doctors Social Worker Nursing Care Unit Medical Records Pharmacy Physiotherapy Laboratory Mother and Child Care

Priority Please Select -- Priority -- High Medium Low

Admin Comments <p>تم التواصل مع مقدم الشكوى السيد اسكندر محمد و قام بإبلاغنا بما تعرض له من مضايقة و تم الاعتذار عن أسلوب الطبيب و قمنا بتنبيه الطبيب بعدم تكرار ما حصل و ابدى المريض تفهمه للموقف &nbsp;</p>