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Status Please Select -- Status -- Completed – Contacted the requester Completed – Did not contact the requester Irrelevant Request Under Investigation

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Type Please Select -- Case Type -- Administrative Legal Proffesional

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Case Received Channel Please Select -- Case Received Channel -- Tawasul Social Media Administration Office in Health Centers Complaints Box Other Channels

Case Description <p>لم يعطوني موعد لجراحة الأسنان إلا يريدون مني مراجعة السنة القادمة 2020 م لأنة المواعيد كلها محجوزة ا، ريد موعد اقرب والإ تتحملون مشئولية سقوط اسناني بسبب تراجع اللثة وهذا خطر علي.</p>

Category Please Select -- Case Category -- Complaint Enquiry Suggestion Appreciation

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Section Please Select -- Concerned Section -- Administration Reception Oral and Dental Radiology Doctors Social Worker Nursing Care Unit Medical Records Pharmacy Physiotherapy Laboratory Mother and Child Care

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Admin Comments <p>This reply is regarding the complaint given by the patient, Jassim Syed Mohamed Habib Almoosawi, CPR: 850806615). He had complained that he was not given appointment for the perio surgery.</p> <p>&nbsp;</p> <p>Presently, the appointment list for surgery for Dental Clinic 8 (Periodontic clinic), is fully booked for the year 2019. There are no vacant surgery appointment slots available that can be used for registering &nbsp;till 31st December 2019. The new list for the year 2020 is still not open on the I-Seha, to register and schedule &nbsp;new appointments.</p> <p>&nbsp;</p> <p>The patient has been communicated regarding this and has been informed that, once the new list for the year 2020, opens up on&nbsp; I-Seha, he shall be immediately given the appointment for perio surgery.</p> <p>&nbsp;</p> <p>Till then he shall be under follow up care and will be seen at periodic intervals.</p> <p>&nbsp;</p> <p>Following up on the complaint, the patient was contacted on 12/05/2019 and the situation explained. The patient was satisfied with the information given &nbsp;and &nbsp;has kindly &nbsp;agreed to wait for his appointment.</p> <p>&nbsp;</p> <p>Thanks and best regards,</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p>