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Reference No
23-01-29999
Issue Date
12/10/2022
Created By
NMushaimea
Last Update
02/01/2023
Updated By
NMushaimea
Status
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Completed – Contacted the requester
Completed – Did not contact the requester
Irrelevant Request
Under Investigation
Resolution Date
Type
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Administrative
Legal
Proffesional
Name
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Telephone
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Case Received Channel
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Tawasul
Social Media
Administration Office in Health Centers
Complaints Box
Other Channels
Case Description
<p>on 12th oct arrived at 6:40 pm , was not given consultation with doctor , staff was have to go home > checked vitals and told me to come next day .</p> <p>Nursing staff was rude and refused to give name .</p>
Category
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Complaint
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Section
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Administration
Reception
Oral and Dental
Radiology
Doctors
Social Worker
Nursing
Care Unit
Medical Records
Pharmacy
Physiotherapy
Laboratory
Mother and Child Care
Priority
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High
Medium
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Admin Comments
<p>تم التواصل مع العميل و توضيح بأن الحالة غير مستعجلة ، كما توضح المؤشرات الحيوية عند قياسها حيث كانت درجة الحرارة 36.9 و الضعط 120-80 و أن إعطاء الكرت الأخضر لتصنيف الحالة حسب شدتها .</p>
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