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Status Please Select -- Status -- Completed – Contacted the requester Completed – Did not contact the requester Irrelevant Request Under Investigation

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Type Please Select -- Case Type -- Administrative Legal Proffesional

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Case Received Channel Please Select -- Case Received Channel -- Tawasul Social Media Administration Office in Health Centers Complaints Box Other Channels

Case Description <p>Happy 2023,</p> <p>I wanted to express my sincere appreciation for the cleanliness and professionalism that I have experienced at your facility. The attention to detail in maintaining a sanitary environment is greatly appreciated, especially in light of the current [pandemic /health crisis].</p> <p>Additionally, I&#39;m always&nbsp; impressed by the professionalism of the staff at the health centre. From the Genesis entrance of the health centre , I&#39;m always&nbsp; greeted with kindness and respect, kudos to the security team. The medical professionals I interacted with in 2022 were knowledgeable, compassionate, and thorough in their care, well-done big to them.</p> <p>Overall, my experience at the health centre was top-notch and I am grateful for the high level of service that I received. Thank you for all that you do to promote the health and well-being of your patients.</p> <p>The atmosphere was only CREAM and GOLD.</p> <p><br /> May God bless you all with a fruitful 2023 and trust me I have traveled the world, but no one in the world like IBN SINA Team, highest level of professionalism and compassion!!</p> <p>I wish I can do more to show you guys how my inner feelings are , about your services. I would have done so. Please MARK MY WORDS : YOU ARE THE BEST EVER YEAR 2023.</p> <p>&nbsp;</p> <p>Thanks.</p>

Category Please Select -- Case Category -- Complaint Enquiry Suggestion Appreciation

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Section Please Select -- Concerned Section -- Administration Reception Oral and Dental Radiology Doctors Social Worker Nursing Care Unit Medical Records Pharmacy Physiotherapy Laboratory Mother and Child Care

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Admin Comments <p>تم التواصل مع المراجع و شكره و تقديره على كلماته المحفزة و المعبرة عن سعادته و راحته في التعامل مع جميع طاقم مركز ابن سينا الصحي</p> <p>و الطلب منه ابداء رايه المستمر لتطوير الخدمات الطبيه المقدمة للمرضى&nbsp;</p>