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Reference No
23-03-76751
Issue Date
21/02/2023
Created By
NMushaimea
Last Update
27/03/2023
Updated By
NMushaimea
Status
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Completed – Contacted the requester
Completed – Did not contact the requester
Irrelevant Request
Under Investigation
Resolution Date
Type
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Administrative
Legal
Proffesional
Name
Personal ID
Telephone
Email
Case Received Channel
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Tawasul
Social Media
Administration Office in Health Centers
Complaints Box
Other Channels
Case Description
<p>I went to Isa Town Health Center at 5:22 pm, and they didn’t register an appointment for me. They told me to go to the Engineer Health Center after an hour. Why are appointments closed at 5 pm if the Engineer will open at 6:30?</p>
Category
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Complaint
Enquiry
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Section
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Administration
Reception
Oral and Dental
Radiology
Doctors
Social Worker
Nursing
Care Unit
Medical Records
Pharmacy
Physiotherapy
Laboratory
Mother and Child Care
Priority
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High
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Admin Comments
<p style="direction: rtl;">تم التواصل مع مقدمة الشكوى و الاعتذار منها لعدم تسجيلها ، كما تم توضيح آلية نظام المواعيد لها ، و أنها لم تكن من الحالات الطارئة بحسب تصنيف قسم التمريض ، و بذلك فإن عليها التوجه لمركز انجنير الصحي . </p>
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