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Status Please Select -- Status -- Completed – Contacted the requester Completed – Did not contact the requester Irrelevant Request Under Investigation

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Type Please Select -- Case Type -- Administrative Legal Proffesional

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Case Received Channel Please Select -- Case Received Channel -- Tawasul Social Media Administration Office in Health Centers Complaints Box Other Channels

Case Description <p>Hi.I am saira asif. My father asif Rashid passed away on 10 October2022. Our apartment was under mazaya loan with bisb bank we hadsubmitted all the paperwork to the bank in 1 Nov 2022 for insurancepayment of our apartment its been almost 4 month takaful has notapproved our insurance for the bank they require report of my father&#39;smedical history as my father was a daibetic patient and he also hadtreatment of TB i salmaniya . I request to please issue the report for meor for bisb bank. because we can&#39;t transfer EWA to our mother nameuntill the bank process is completed that&#39;s why we are getting very highewa bills which we can not afford to pay. I request please help us in this.All papers are attached. I had submitted the complaint in ministry ofhealth also and they guided me that these reports will be issued through.you. Thank you so much</p>

Category Please Select -- Case Category -- Complaint Enquiry Suggestion Appreciation

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Section Please Select -- Concerned Section -- Administration Reception Oral and Dental Radiology Doctors Social Worker Nursing Care Unit Medical Records Pharmacy Physiotherapy Laboratory Mother and Child Care

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Admin Comments <h3>The client came to KHC with a booked appt. in her name with Dr. Raja and had been directed to admin office.&nbsp;</h3> <h3>She was instructed to contact her lawyer to facilitate issuing the death certificate<strong>&nbsp;</strong>and request the report needed through the Legal&nbsp;Affairs Office in MOH&nbsp;</h3> <h3>&nbsp;</h3>