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Status Please Select -- Status -- Completed – Contacted the requester Completed – Did not contact the requester Irrelevant Request Under Investigation

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Type Please Select -- Case Type -- Administrative Legal Proffesional

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Case Received Channel Please Select -- Case Received Channel -- Tawasul Social Media Administration Office in Health Centers Complaints Box Other Channels

Case Description <p>&nbsp;</p> <p>Came to an appointment on time 3:50 , need urgent assistance, doctor not in her office Hidd bbk center, Patient name mohamed almajed CPR: 810501686</p> <h2>&nbsp;</h2>

Category Please Select -- Case Category -- Complaint Enquiry Suggestion Appreciation

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Section Please Select -- Concerned Section -- Administration Reception Oral and Dental Radiology Doctors Social Worker Nursing Care Unit Medical Records Pharmacy Physiotherapy Laboratory Mother and Child Care

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Admin Comments <h2>تم التواصل مع المريض و بعد الاطلاع على الملف الالكتروني للمريض تبين انه التاخير كان بسبب انه الطبيبة كانت مشغوله باتمام ملف المريض السابق و بعد تبين انه منزعج من عدم اهتمام الطبيبه بالحاله</h2> <h2>تم تنبيه الطبيبه بما حدث و التعهد على عدم تكرار ما حدث و الاهتمام و حسن التعامل مع المرضى</h2>