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Reference No
23-05-47619
Issue Date
11/05/2023
Created By
MAli11
Last Update
11/05/2023
Updated By
MAli11
Status
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Completed – Contacted the requester
Completed – Did not contact the requester
Irrelevant Request
Under Investigation
Resolution Date
Type
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Administrative
Legal
Proffesional
Name
Personal ID
Telephone
Email
Case Received Channel
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Tawasul
Social Media
Administration Office in Health Centers
Complaints Box
Other Channels
Case Description
<h2>تم الاتصال بمركز بنك البحرين والكويت الحد الصحي اكثر من ٥٣ اتصال ولم يتم الرد الرد نهائيا اكثر من ٣ ساعات وذلك يدل على عدم اهتمام في المرضى ونتمنى محاسبه المقصرين على هذا الشئ</h2>
Category
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Complaint
Enquiry
Suggestion
Appreciation
Sub Category
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Section
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Administration
Reception
Oral and Dental
Radiology
Doctors
Social Worker
Nursing
Care Unit
Medical Records
Pharmacy
Physiotherapy
Laboratory
Mother and Child Care
Priority
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High
Medium
Low
Admin Comments
<h2>تم التواصل مع المراجع و الاعتذار منه و تم إبلاغة بأن هناك نقص في عدد الموظفين وسيتم ترتيب موظف للبداله في الايام القادمة كما تمت مساعدته في اخذ موعد تطعيم لابنة</h2>
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