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Reference No
23-05-15104
Issue Date
14/05/2023
Created By
KHajeri
Last Update
30/05/2023
Updated By
KHajeri
Status
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Completed – Contacted the requester
Completed – Did not contact the requester
Irrelevant Request
Under Investigation
Resolution Date
Type
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Administrative
Legal
Proffesional
Name
Personal ID
Telephone
Email
Case Received Channel
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Tawasul
Social Media
Administration Office in Health Centers
Complaints Box
Other Channels
Case Description
<p>treatment department </p> <p>they are not informing the patients</p>
Category
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Complaint
Enquiry
Suggestion
Appreciation
Sub Category
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Section
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Administration
Reception
Oral and Dental
Radiology
Doctors
Social Worker
Nursing
Care Unit
Medical Records
Pharmacy
Physiotherapy
Laboratory
Mother and Child Care
Priority
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High
Medium
Low
Admin Comments
<p>نحيطكم علما بانه تم استلام الشكوى بتاريخ 14-5-2023 وبالاتصال بالمراجعة</p> <p>اتضح ان قسم اللاستقبال تم تسجيل موعد للتطعيم بعد الوقت المحدد وانهم من البداية</p> <p>جعلوها تنتظر وقد تم توضيح الامر لها وابدت تفهمها وشكرها</p> <p>تم التنبيه على منسقي السجلات بالاتزام بالوقت المحدد</p>
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