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Status Please Select -- Status -- Completed – Contacted the requester Completed – Did not contact the requester Irrelevant Request Under Investigation

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Type Please Select -- Case Type -- Administrative Legal Proffesional

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Case Received Channel Please Select -- Case Received Channel -- Tawasul Social Media Administration Office in Health Centers Complaints Box Other Channels

Case Description <p><strong>Pharmacy described wrong medication for my mother this is second time happening to my mother I need urgent action or I will seek other way as all evidence with me</strong></p>

Category Please Select -- Case Category -- Complaint Enquiry Suggestion Appreciation

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Section Please Select -- Concerned Section -- Administration Reception Oral and Dental Radiology Doctors Social Worker Nursing Care Unit Medical Records Pharmacy Physiotherapy Laboratory Mother and Child Care

Priority Please Select -- Priority -- High Medium Low

Admin Comments <p>تم التواصل مع بنت المريضه من قبل المعنيين في قسم الصيدلية و بعد التاكد من اي صحه تبيتن ان الموظفة التي صرفت الدواء كانت تغطيه من مركز اخر&nbsp;</p> <p>تم التواصل مع مسؤولة الموظفه من اجل تنبيه الموظفه لهذا الموضوع و التاكيد عليها بعمل&nbsp;</p> <p>تدقيق قبل صرف الوصفه&nbsp;</p> <p>كما تم الاعتذار من المريضه و الدواء تم استبداله في نفس يوم الصرف&nbsp;</p>