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Status Please Select -- Status -- Completed – Contacted the requester Completed – Did not contact the requester Irrelevant Request Under Investigation

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Type Please Select -- Case Type -- Administrative Legal Proffesional

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Case Received Channel Please Select -- Case Received Channel -- Tawasul Social Media Administration Office in Health Centers Complaints Box Other Channels

Case Description <p>realy sorry to say the staff was execellent (treatment room) i came on morning 9am and the reception and pharmacy send me to doctor first room 2 . the doctor didnt write the order in the system to the treatment or to the pharmacy then i wait 2 hrs doctor not there . they register me in room 6 she is very good</p>

Category Please Select -- Case Category -- Complaint Enquiry Suggestion Appreciation

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Section Please Select -- Concerned Section -- Administration Reception Oral and Dental Radiology Doctors Social Worker Nursing Care Unit Medical Records Pharmacy Physiotherapy Laboratory Mother and Child Care

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Admin Comments <p style="direction: rtl;">تم الاتصال بصاحب الشكوى وتبين انه سجل على غرفة العمال وذهب التمريض ولم يكن له اي طلب في السيستم اضطرت الممرضه لتغيير الطبيبه لانه الطبيبه غرفة 2 لم تكن الطبيبة موجوده واتصلوا التمريض بها لا ترد وتاخر المريض ولكن قاموا بتسجيله على غرفة اخرى لعلاجه</p> <p style="direction: rtl;">تم اعلام مسئولة الاطباء بالشكوى</p>