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Status Please Select -- Status -- Completed – Contacted the requester Completed – Did not contact the requester Irrelevant Request Under Investigation

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Type Please Select -- Case Type -- Administrative Legal Proffesional

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Case Received Channel Please Select -- Case Received Channel -- Tawasul Social Media Administration Office in Health Centers Complaints Box Other Channels

Case Description <p>NBB Healthcare Centre Arad Dr Zainab Mohammed At my daughter 2&nbsp; months vaccination appointment The Dr checking her physical check up and the private area . Her nails were extremely long like extensions .wearing no gloves and she hurt the baby</p>

Category Please Select -- Case Category -- Complaint Enquiry Suggestion Appreciation

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Section Please Select -- Concerned Section -- Administration Reception Oral and Dental Radiology Doctors Social Worker Nursing Care Unit Medical Records Pharmacy Physiotherapy Laboratory Mother and Child Care

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Admin Comments <p>تم التواصل مع العميلة الساعة 12:15 ظهرا بتاريخ 20/8/2023 ،&nbsp;وتم الاطلاع على حيثيات الموضوع ، وتم اتخاذ الاجراء اللازم لحل الاشكال وابلاغ الطبيبة المعنية بملاحظات العميلة فيما يخص ارشادات التعقيم والحرص على ارتداء القفازات اثناء عملية الفحص ، غير ان الطبيبة اكدت التزامها وحرصها على التقيد بالتعليمات الصادرة فيما يخص اجراءات التعقيم وابدت تفهمها وتعاونها مع ملاحظات العميلة .</p>