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Reference No
23-08-97894
Issue Date
11/06/2023
Created By
Sawsan Mohammed
Last Update
22/08/2023
Updated By
Sawsan Mohammed
Status
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Completed – Contacted the requester
Completed – Did not contact the requester
Irrelevant Request
Under Investigation
Resolution Date
Type
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Administrative
Legal
Proffesional
Name
Personal ID
Telephone
Email
Case Received Channel
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Tawasul
Social Media
Administration Office in Health Centers
Complaints Box
Other Channels
Case Description
<p>التأخير في قسم المختبر</p>
Category
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Complaint
Enquiry
Suggestion
Appreciation
Sub Category
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Section
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Administration
Reception
Oral and Dental
Radiology
Doctors
Social Worker
Nursing
Care Unit
Medical Records
Pharmacy
Physiotherapy
Laboratory
Mother and Child Care
Priority
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High
Medium
Low
Admin Comments
<p>تم التواصل مع المريضة هاتفيا بتاريخ 11-6-2023 واخبارها بأن المختبر يشهد ازدحاما في الفترة الصباحية من الساعة 7 الى 11 ص</p> <p>ويمكنها الحضور بعد 11 ص الى 6:45 م لاجراء هذا التحليل من الأحد الى الخميس وايام الاجازات من 7 ص الى 6:45 م حيث تكون فترة الانتظار أقل من عشر دقائق</p>
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