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Status Please Select -- Status -- Completed – Contacted the requester Completed – Did not contact the requester Irrelevant Request Under Investigation

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Type Please Select -- Case Type -- Administrative Legal Proffesional

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Case Received Channel Please Select -- Case Received Channel -- Tawasul Social Media Administration Office in Health Centers Complaints Box Other Channels

Case Description <p>الأتصال للمركز عدة مرات ولم يتم الرد</p>

Category Please Select -- Case Category -- Complaint Enquiry Suggestion Appreciation

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Section Please Select -- Concerned Section -- Administration Reception Oral and Dental Radiology Doctors Social Worker Nursing Care Unit Medical Records Pharmacy Physiotherapy Laboratory Mother and Child Care

Priority Please Select -- Priority -- High Medium Low

Admin Comments <p>تم التواصل مع العميل وأتضح بأنه والد إحدى طالبات خدمة المجتمع وكان بصدد الإخطار عن تغيب إبنته عن الحضور بسبب المرض كما تبين لنا بأن البدالة كانت على الوضع الصامت عن طريق الخطأ</p>