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Reference No
23-08-25493
Issue Date
15/08/2023
Created By
AKhuzaie
Last Update
24/08/2023
Updated By
AKhuzaie
Status
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Completed – Contacted the requester
Completed – Did not contact the requester
Irrelevant Request
Under Investigation
Resolution Date
Type
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Administrative
Legal
Proffesional
Name
Personal ID
Telephone
Email
Case Received Channel
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Tawasul
Social Media
Administration Office in Health Centers
Complaints Box
Other Channels
Case Description
<p style="direction: rtl;">انا مريض سكلر دائم الحضور للعلاج في مركز بلاد القديم الصحي .. وأتعرض مع إخوتي مرضى السكلر في كُلِ مرة لسوء مُعاملة من قِبل الدكتور باسم الجفيري .. فهو لا يرغب في علاجنا (مرضى السكلر) ويتعمد تأخيرنا واستفزازنا بل وإهانتنا لكي لا نقوم بالتسجيل عليه حتى أن غالبية المرضى لا تفضل الدخول عليه بسبب طريقة تعامُله السيئة معهم مُنذ أن تم إرجاعه للعمل في مركزنا الصحي</p>
Category
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Complaint
Enquiry
Suggestion
Appreciation
Sub Category
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Section
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Administration
Reception
Oral and Dental
Radiology
Doctors
Social Worker
Nursing
Care Unit
Medical Records
Pharmacy
Physiotherapy
Laboratory
Mother and Child Care
Priority
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High
Medium
Low
Admin Comments
<p>Patient was contacted, he said he has canceled the complaint, there was no clear complaint and patient claims that doctor is disrespecting him and sickle cell patients by telling him to wait for his appointment and asking him to wait for his turn to review his medical record before deciding on the management plan.</p>
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