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Status Please Select -- Status -- Completed – Contacted the requester Completed – Did not contact the requester Irrelevant Request Under Investigation

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Type Please Select -- Case Type -- Administrative Legal Proffesional

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Case Received Channel Please Select -- Case Received Channel -- Tawasul Social Media Administration Office in Health Centers Complaints Box Other Channels

Case Description <p>I had an appointment for my son school check up.. for some reason of exam couldn&rsquo;t be on time for the appointment i came 11 am but the doctor didn&rsquo;t let me in for excuse that he had other patients but there was no one out and I would have waited to finish his patient but he said no because i am a bad doctor and won&rsquo;t do the school check up for your son.. doctors first of all should be considerate and thoughtful not angry..i told him my son had surgery for two week absent i can&rsquo;t everyday not let him to go school. But couldn&#39;t be considered at any point and can&rsquo;t let my son do the vaccine again.since im here finish your job.. nbb centre room number 3 doctor ahmed matooq please follow up with him and tell him be nice to other patients</p>

Category Please Select -- Case Category -- Complaint Enquiry Suggestion Appreciation

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Section Please Select -- Concerned Section -- Administration Reception Oral and Dental Radiology Doctors Social Worker Nursing Care Unit Medical Records Pharmacy Physiotherapy Laboratory Mother and Child Care

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Admin Comments <p>تم التواصل مع المريضة وشرح آلية نظام المواعيد وفي حال عدم مناسبة الموعد بإمكانها تبديله إلى الوقت المناسب لها وتقبلت المريضة الآلية</p>