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Reference No
23-11-76684
Issue Date
02/11/2023
Created By
HUSAIN ALI SHAALAN
Last Update
05/11/2023
Updated By
HUSAIN ALI SHAALAN
Status
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Completed – Contacted the requester
Completed – Did not contact the requester
Irrelevant Request
Under Investigation
Resolution Date
Type
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Administrative
Legal
Proffesional
Name
Personal ID
Telephone
Email
Case Received Channel
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Tawasul
Social Media
Administration Office in Health Centers
Complaints Box
Other Channels
Case Description
<h1 style="direction: rtl;">السلام عليكم.. هل من المعقول الانتظار ساعتين للدخول الى مختبر لفحص دم طفله لم تتعدى سنتين .. دخلت المختبر كان امامي 60 شخص..</h1>
Category
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Complaint
Enquiry
Suggestion
Appreciation
Sub Category
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Section
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Administration
Reception
Oral and Dental
Radiology
Doctors
Social Worker
Nursing
Care Unit
Medical Records
Pharmacy
Physiotherapy
Laboratory
Mother and Child Care
Priority
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High
Medium
Low
Admin Comments
<p style="direction: rtl;">تم التواصل مع المريضة وأبدت شكواها بطول مدة الانتظار لتحليل نسبة الدم وتم الايضاح لها السبب بان سبب التأخير نقص عدد طاولات السحب وأنه يوجد طلب للتوسعه وأضافة طاولات أكثر للسحب . للسحب</p> <p style="direction: rtl;">وتفهمت الموضوع</p>
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