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Status Please Select -- Status -- Completed – Contacted the requester Completed – Did not contact the requester Irrelevant Request Under Investigation

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Type Please Select -- Case Type -- Administrative Legal Proffesional

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Case Received Channel Please Select -- Case Received Channel -- Tawasul Social Media Administration Office in Health Centers Complaints Box Other Channels

Case Description <p>Hi Today i go in naim health center and they told me you dont have the insurance. As per my employer i have already the insurance. Also i have already got the consultation back in Juky 2023. Which was free but this time around they asked me to pay7 bhd</p>

Category Please Select -- Case Category -- Complaint Enquiry Suggestion Appreciation

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Section Please Select -- Concerned Section -- Administration Reception Oral and Dental Radiology Doctors Social Worker Nursing Care Unit Medical Records Pharmacy Physiotherapy Laboratory Mother and Child Care

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Admin Comments <p style="direction: rtl;">تم التأكد من بيانات المريض تبين أنه معفي لا يدفع رسوم وقمنا بالاتصال له وأخبرنا بأن موظفتين قامتا بالتأكد من التامين في السيستم وكان يظهر انه غير معفي فانه من المتوقع تم تجديد التامين لديه وأن اليوم يظهر معفي وأخبرناه أنه يستطيع المجيء للعلاج بدون دفع رسوم</p>