Edit Case

Status Please Select -- Status -- Completed – Contacted the requester Completed – Did not contact the requester Irrelevant Request Under Investigation

Resolution Date

Type Please Select -- Case Type -- Administrative Legal Proffesional

Name

Personal ID

Telephone

Email

Case Received Channel Please Select -- Case Received Channel -- Tawasul Social Media Administration Office in Health Centers Complaints Box Other Channels

Case Description <p>everytime i try to make an appoinmtnet with the mother and child clinic for a vaccination , appointment nobody answers the phone ever.&nbsp;</p>

Category Please Select -- Case Category -- Complaint Enquiry Suggestion Appreciation

Sub Category Loading... -- Please select a category to show sub categories --

Section Please Select -- Concerned Section -- Administration Reception Oral and Dental Radiology Doctors Social Worker Nursing Care Unit Medical Records Pharmacy Physiotherapy Laboratory Mother and Child Care

Priority Please Select -- Priority -- High Medium Low

Admin Comments <p>تم الاتصال بالمريضة والاعتذار منها على عدم الرد على الهاتف ، وحجز موعد لها بتاريخ 27/12/2023 ، وقد تبين ان المريضة تريد حجز موعد لطفلها في قسم الرعاية ، حيث انها حجزت موعدين سابقاً ولم تحضرهما، كما تم تنبيه الموظفة في قسم الرعاية بالانتباه والرد على الهاتف .&nbsp;</p> <p>&nbsp;</p>