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Status Please Select -- Status -- Completed – Contacted the requester Completed – Did not contact the requester Irrelevant Request Under Investigation

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Type Please Select -- Case Type -- Administrative Legal Proffesional

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Case Received Channel Please Select -- Case Received Channel -- Tawasul Social Media Administration Office in Health Centers Complaints Box Other Channels

Case Description <p>i just want to complain the hoora heaalth center today dated 24/12/2023 i came to the health center at 4:15 p.m and ask for doctor consultation but the reception said that the appointment is already closed the center will close at 7 pm and the appointment they close that so early . Please take an action on this issue please.</p>

Category Please Select -- Case Category -- Complaint Enquiry Suggestion Appreciation

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Section Please Select -- Concerned Section -- Administration Reception Oral and Dental Radiology Doctors Social Worker Nursing Care Unit Medical Records Pharmacy Physiotherapy Laboratory Mother and Child Care

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Admin Comments <p>تم الاتصال بالمريضة ولم تجب على الهاتف اكثر من مرة وبعد التدقيق في السستم ومراجعة قسم التمريض تبين انه المريضة فعلا حضرت&nbsp; الساعة 16:29 للمركز وكانت فعلا المواعيد منتهية حتى اخر الوقت وتم تحويلها إلى قسم التمريض لتنيف حالتها اذا كانت عادية أم طارئة&nbsp; بعد ذلك تبين انها تريد فقط عذر طبي لانها لم تذهب لعملها وهذا لا يعد من الحالات الطارئة&nbsp;&nbsp;</p>