Edit Case

Status Please Select -- Status -- Completed – Contacted the requester Completed – Did not contact the requester Irrelevant Request Under Investigation

Resolution Date

Type Please Select -- Case Type -- Administrative Legal Proffesional

Name

Personal ID

Telephone

Email

Case Received Channel Please Select -- Case Received Channel -- Tawasul Social Media Administration Office in Health Centers Complaints Box Other Channels

Case Description <p>I&#39;m writing to complain about bad I had at ( Hamad Town Health Center) on () I came with my father because of his poor medical , and they refused to treat his ! due system , i do not how can doctors, nurses refuse to accept a patient they clearly can see he&#39;s sick! and they told him to leave to Jassim Kanoo Health Center while he clearly told them that he can&#39;t drive, and I do not have driver licenses, this a if such a respected medical to behave in such a . I was and to have been treated in this way and I believe you should be aware of the.actions</p>

Category Please Select -- Case Category -- Complaint Enquiry Suggestion Appreciation

Sub Category Loading... -- Please select a category to show sub categories --

Section Please Select -- Concerned Section -- Administration Reception Oral and Dental Radiology Doctors Social Worker Nursing Care Unit Medical Records Pharmacy Physiotherapy Laboratory Mother and Child Care

Priority Please Select -- Priority -- High Medium Low

Admin Comments <p>&nbsp;<strong>رداً على الشكوى التي وردتنا بتاريخ 2023\12\21 تم التواصل مع المراجعة بخصوص والدها، تبين أن وقت حضورها لقسم التمريض كان بالساعة 18:58 مساءاً، في هذا الوقت كان مسؤول الأطباء متواجد داخل القسم ونظراً لضيق الوقت أبلغ المرافق بأنه يفضل التوجه إلى مركز محمد جاسم كانو وعليه قسم التمريض أخذ بأمر مسؤول الأطباء وتم الشرح للمراجعة عن نظام التصنيف بالمركز حيث يتم إخبار مسؤول الأطباء عن أي حالة يتم تلقيها في أخر نصف ساعة من الدوام الرسمي قبل تسجيلها.</strong></p>