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Type Please Select -- Case Type -- Administrative Legal Proffesional

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Case Received Channel Please Select -- Case Received Channel -- Tawasul Social Media Administration Office in Health Centers Complaints Box Other Channels

Case Description <p>I went to sh. JabberHC c<br /> C/O toes trauma S/B Dr. Wafa room 9 it was on 9 sep @ 8pm xray taken she said it&#39;s just muscle trauma &amp; no need for any thing I asked her forSL as next day duty with severe pain she give am requesting no need for rest I also informed her please keep support for my toes as am Diabetic with severe pain she refer me to treatment room SN there she give only bandage she stated this is the order only for 4 days Iwas wailing with grade difficulty as will going to duty again I went to HC I surprise that same xray seen it&#39;s fracture refred me toSMc emergency. Emergency doctor confirmed it&#39;s fracture u have to take rest &amp; applied support as well appointment with artho who&#39;s responsible for HC mistake Wrong diagnosis that delayed the treatment &amp; increase chance for complication iwant invidtigation with Dr wafa<br /> As well why not refer same time to arthopedic doctor while there is<br /> Doctor on call again treatment delayed while I tried to seek help from doctor she was very rude</p>

Category Please Select -- Case Category -- Complaint Enquiry Suggestion Appreciation

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Section Please Select -- Concerned Section -- Administration Reception Oral and Dental Radiology Doctors Social Worker Nursing Care Unit Medical Records Pharmacy Physiotherapy Laboratory Mother and Child Care

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Admin Comments <p>عزيزنا العميل، تم التواصل معكم من قبل المعنيين واستلام ملاحظاتكم ورفعها للجهه المختصة بمتابعة الموضوع والتحقق من حدوث أي تقصير واتخاذ الإجراءات اللازمة حسب الأنظمة المعمول بها بمراكز الرعاية الصحية الأولية ، شاكرين ومقدرين تفهكم وسيتم التواصل معكم في حال الحاجه لأي تفاصيل إضافية تتعلق بتوضيح الموضوع ، نشكر تواصلكم مع مراكز الرعاية الصحية الأولية عبر النظام الوطني للمقترحات والشكاوى (تواصل)، متمنين لكم دوام الصحة والعافية.<br /> &nbsp;</p>