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Reference No
24-02-15926
Issue Date
12/02/2024
Created By
Muneer Jassim Albahhar
Last Update
20/02/2024
Updated By
Muneer Jassim Albahhar
Status
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Completed – Contacted the requester
Completed – Did not contact the requester
Irrelevant Request
Under Investigation
Resolution Date
Type
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Administrative
Legal
Proffesional
Name
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Telephone
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Case Received Channel
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Tawasul
Social Media
Administration Office in Health Centers
Complaints Box
Other Channels
Case Description
<p>Hello. I have selected a family doctor from Ministry of Health website. Now i want to remove any family doctor because in Sehati app if i want to take appointment it only shows my selected doctor for which I face issue of timing. Some times my family doctor is not available on the timing i want to go to hospital. Please remove my family doctor and dont assign me any family doctor so that i can take appointment in sehati app with any doctor at any time. Looking for a quick response Thanks & Regards Faheem Mohammad Ilyas - 900804998 - faheem754@gmail.com</p>
Category
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Complaint
Enquiry
Suggestion
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Section
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Administration
Reception
Oral and Dental
Radiology
Doctors
Social Worker
Nursing
Care Unit
Medical Records
Pharmacy
Physiotherapy
Laboratory
Mother and Child Care
Priority
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High
Medium
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Admin Comments
<p>تم التواصل مع المريض عن طريق الايميل واخبارة انه بحسب سياسة برنامج اختر طبيبك يجب ان يتم ربط كل مريض مع طبيب عائلة . كما انه بحسب التحديث الجديد خدمة الحجز الالكتروني لا تتيح للمستفيدين حجز مواعيد على الطبيب اذا لم يكن مربوط بطبيب العائله </p>
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