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Reference No
19-07-29004
Issue Date
09/05/2019
Created By
MMahmood
Last Update
26/09/2019
Updated By
MMahmood
Status
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Completed – Contacted the requester
Completed – Did not contact the requester
Irrelevant Request
Under Investigation
Resolution Date
Type
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Administrative
Legal
Proffesional
Name
Personal ID
Telephone
Email
Case Received Channel
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Tawasul
Social Media
Administration Office in Health Centers
Complaints Box
Other Channels
Case Description
<p>اشتكى أحد المراجعين عن طريق مكتب الوكيل بوزارة الصحة بعدم توفر under-pad من قسم الرعاية كما اشتكى بعدم بعد تسليمه حفاظات كبار السن .</p>
Category
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Complaint
Enquiry
Suggestion
Appreciation
Sub Category
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Section
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Administration
Reception
Oral and Dental
Radiology
Doctors
Social Worker
Nursing
Care Unit
Medical Records
Pharmacy
Physiotherapy
Laboratory
Mother and Child Care
Priority
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High
Medium
Low
Admin Comments
<p>بعد التواصل والتقصي عن الحقائق تبين عدم وجودunder-pad من المخازن وبالنسبة للحفاظات لم يكن هناك طلب مسبق</p> <p>تم تسليم الحفاظات للمريض بعد عمل الطلب بذلك</p>
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