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Status Please Select -- Status -- Completed – Contacted the requester Completed – Did not contact the requester Irrelevant Request Under Investigation

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Type Please Select -- Case Type -- Administrative Legal Proffesional

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Case Received Channel Please Select -- Case Received Channel -- Tawasul Social Media Administration Office in Health Centers Complaints Box Other Channels

Case Description <p>&nbsp;</p> <p>&nbsp;received an SMS detailing my physiotherapy appointment. Contained in the message was a contact number to call in case of any queries. I have been trying to call this number since the morning to change my appointment. However, no one is picking up the call. It&rsquo;s very frustrating because it&rsquo;s the only way to contact provided and I am unable to talk to anyone to receive assistance.</p>

Category Please Select -- Case Category -- Complaint Enquiry Suggestion Appreciation

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Section Please Select -- Concerned Section -- Administration Reception Oral and Dental Radiology Doctors Social Worker Nursing Care Unit Medical Records Pharmacy Physiotherapy Laboratory Mother and Child Care

Priority Please Select -- Priority -- High Medium Low

Admin Comments <p style="direction: rtl;">لقد تم التواصل مع المريضة ليلى النجار (960510273) ،تم ترتيب موعد للمريضة كما تم تزويدها بالرقم المباشر لقسم العلاج الطبيعي لمركز مدينة عيسى (17625818)</p>