Edit Case

Status Please Select -- Status -- Completed – Contacted the requester Completed – Did not contact the requester Irrelevant Request Under Investigation

Resolution Date

Type Please Select -- Case Type -- Administrative Legal Proffesional

Name

Personal ID

Telephone

Email

Case Received Channel Please Select -- Case Received Channel -- Tawasul Social Media Administration Office in Health Centers Complaints Box Other Channels

Case Description <p>I&rsquo;ve tested positive and got 3 days sick leave I went for aldair health center to extend my leave as I&#39;m not feeling well, and I can&#39;t come tomorrow again to extend it They reception keep saying no it depends on your case if they didn&#39;t gave you 5 days from the beginning that mean maybe you don&#39;t need it You have to wait and if you want we can take an appointment for you and then the Dr will decide! Dear I&#39;m spreading the virus and they are not caring and keep giving me excuses, i&rsquo;ve agreed with them in the beginning that i&rsquo;ll take an appointment and see the Dr, but they have no authority to talk about the health and the need of a sick leave for a patient! I&rsquo;ve left them for their very bad service! You are in this position you have to know how to deal with sicke people and help them not negotiating with them about when to come or that the 3 days you have is enough and &ldquo; if &ldquo; you want we will make the. Doctor decides!!</p>

Category Please Select -- Case Category -- Complaint Enquiry Suggestion Appreciation

Sub Category Loading... -- Please select a category to show sub categories --

Section Please Select -- Concerned Section -- Administration Reception Oral and Dental Radiology Doctors Social Worker Nursing Care Unit Medical Records Pharmacy Physiotherapy Laboratory Mother and Child Care

Priority Please Select -- Priority -- High Medium Low

Admin Comments <p>تم التواصل مع المريض ومعرفة المشكلة وتم تنبيه الموظفات لعدم تكرار المشكلة</p>