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Status Please Select -- Status -- Completed – Contacted the requester Completed – Did not contact the requester Irrelevant Request Under Investigation

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Type Please Select -- Case Type -- Administrative Legal Proffesional

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Case Received Channel Please Select -- Case Received Channel -- Tawasul Social Media Administration Office in Health Centers Complaints Box Other Channels

Case Description <p>Respected maam,<br /> My 2 year old was suffering from high fever and when i took him to ZHC at around 1 30 pm today he wasnt attended immediately the nurse checked his temperature despite knowing he has high fever told me to take appointment for later and give medication at home same goes for the receptionist while all the hospital was empty there wasnt a single waiting person,<br /> <br /> &nbsp;</p>

Category Please Select -- Case Category -- Complaint Enquiry Suggestion Appreciation

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Section Please Select -- Concerned Section -- Administration Reception Oral and Dental Radiology Doctors Social Worker Nursing Care Unit Medical Records Pharmacy Physiotherapy Laboratory Mother and Child Care

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Admin Comments <p>تم التواصل مع صاحبة الشكوى وشرح لها الحالات الطارئة و الحالات الروتينية</p> <p>وايضا&nbsp; تم قياس درجة حرارت من قبل الممرضة&nbsp; كان 37 وهذا لا يعتبر من حالات الطارئة وأيضا أبلغت</p> <p>&nbsp;ام طفل للممرضة بان تم&nbsp; إعطاء بندل في البيت&nbsp; قبل ماتحضر الى المركز</p> <p>واما بنسبه ان المركز فاضي فانه اغلب المرضى يحضرون على مواعيدهم &nbsp;&nbsp;</p> <p>وابدأت شكر على توضيح&nbsp;</p>